These Terms of Service (“Terms”) are a legal agreement between you and GLANRA COMPANY LIMITED (“GLANRA”, “we”, “us” or “our”) governing your use of our mobile applications (the “Apps”), the website glanraltd.com (the “Site”) and related services (collectively, the “Services”). Please read them carefully.
By downloading, installing, accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Services. Where you obtain an App through the Apple App Store or Google Play, the store's own terms also apply, and in case of conflict regarding the store's services, those terms prevail.
You must be at least 13 years old (or the minimum age required in your jurisdiction) to use the Services. If you are under the age of majority, you may use the Services only with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf.
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use the Apps on devices that you own or control, solely for your personal, non-commercial use. You agree not to:
Some Apps allow you to create an optional account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must provide accurate information and notify us promptly of any unauthorised use. You may delete your account at any time from within the App or by contacting us; deletion is permanent and removes associated content stored on our servers.
In-app purchases and subscriptions are sold and billed by Apple or Google (the “Store”) through your Store account. We do not collect or store payment information. Prices are displayed in the Store before purchase and may vary by region; applicable taxes are determined by the Store.
Subscriptions renew automatically at the end of each billing period at the then-current price unless cancelled at least 24 hours before the end of the current period. Your Store account is charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel subscriptions in your Store account settings. Cancellation takes effect at the end of the current period; no partial refunds are provided for unused time, except where required by law.
Where offered, a free trial converts to a paid subscription at the end of the trial period unless cancelled at least 24 hours before it ends. Any unused portion of a free trial is forfeited when a paid subscription is purchased.
We may change subscription prices with advance notice as required by the Store. Price changes take effect at the start of the next billing period after the notice, and you may cancel before then if you do not accept the new price.
Refund requests are governed by the Store's refund policies and must be submitted to the Store. Where we are permitted to issue refunds directly, we will do so in accordance with applicable consumer law.
Non-consumable purchases and active subscriptions can be restored on devices signed in to the same Store account using the “Restore purchases” option in the App.
Some Apps are supported by advertising provided by third-party networks. Ads are clearly distinguishable from app content. We do not control and are not responsible for the content of third-party advertisements or the websites they link to. Attempting to generate invalid ad impressions or clicks, or to block or alter ads through unauthorised means, is a breach of these Terms.
You retain ownership of content you create or upload using the Apps (“User Content”). Where an App offers cloud backup or sync that you enable, you grant us a limited licence to store, process and transmit your User Content solely to provide that feature. You are responsible for your User Content and represent that you have the rights necessary to use it. We may remove User Content that violates these Terms or applicable law.
The Services, including software, design, text, graphics, logos, trademarks and all related intellectual property, are owned by GLANRA or its licensors and are protected by copyright, trademark and other laws. Except for the limited licence in Section 3, no rights are granted to you. Feedback you provide may be used by us without obligation to you.
The Services may integrate or link to third-party services (for example sign-in providers, cloud storage, analytics and advertising networks). Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services.
We may release updates that add, change or remove features, and may require you to install updates to continue using an App. We may suspend or discontinue any App or feature at any time. We will endeavour to provide reasonable notice of discontinuation of a paid feature and, where required by law, a pro-rated refund of any prepaid subscription period.
These Terms remain in effect until terminated. You may terminate by deleting the App and, where applicable, your account. We may suspend or terminate your access immediately if you breach these Terms, if required by law or a Store, or if we discontinue the Services. Sections 7 to 16 survive termination.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT DEFECTS WILL BE CORRECTED. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLANRA AND ITS OFFICERS, EMPLOYEES AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE RELEVANT APP IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) USD 50. Nothing in these Terms limits liability that cannot be limited under applicable law, including for death or personal injury caused by negligence, or for fraud.
You agree to indemnify and hold harmless GLANRA from any claims, damages, liabilities and expenses (including reasonable legal fees) arising from your User Content, your violation of these Terms, or your violation of any law or third-party right.
These Terms are governed by the laws of the Socialist Republic of Vietnam, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Services shall be submitted to the competent courts of Ho Chi Minh City, Vietnam, except that if you are a consumer residing in a jurisdiction whose mandatory consumer-protection laws grant you the right to bring proceedings in your local courts, nothing in this Section deprives you of that right. Before commencing formal proceedings, you agree to contact us at support@glanraltd.com to attempt to resolve the dispute informally.
GLANRA COMPANY LIMITED
37/2/6 Street No 12, Quarter 3, An Khanh Ward, Ho Chi Minh City, Vietnam
Email: support@glanraltd.com
Telephone: +84 348 635 424